Yes. With Pylot + TouchSource, you can manage and update maps, store directories, FAQs, and chatbot responses for multiple shopping centers from a single dashboard. Changes publish in real time, ensuring every property stays accurate, consistent, and on brand—without the need for separate updates at each location.
AI MAIL
Target the right homes at the right time.
AI Mail is a data-driven direct mail system that targets the right households, improves performance over time, and delivers measurable results.
Smarter Tools. Better Results.
Turn marketing data into smarter decisions with AI-powered insights, attribution, and real-time performance activation.
See It In Action
Easily manage local marketing at scale with centralized control, customizable content, and location-level performance visibility.
WHY INTERACTIVE MAPS MATTER
Shoppers want instant answers—where to park, how to find stores, and what’s happening now. Outdated static directories can’t keep up with these expectations. Interactive maps deliver a dynamic, mobile-friendly, real-time experience that connects online discovery with in-person shopping journeys.
With Pylot + TouchSource, you go beyond basic wayfinding. You guide visitors efficiently, showcase tenants more effectively, and create smarter shopping center experiences that increase trust, boost satisfaction, and drive measurable ROI.
KEY BENEFITS
SEAMLESS INTEGRATION WITH PYLOT
Your interactive maps aren’t just directories, they’re part of a connected SEO/AEO + chatbot strategy:
WHY PYLOT + TOUCHSOURCE?
When you choose Pylot + TouchSource, you get a purpose-built wayfinding and interactive map solution that addresses the real needs of both shopping centers and their visitors. Here’s what sets us apart:
Seamless Visitor Experience
Consistent navigation across web, mobile, and on-site kiosks.
Enterprise Scalability
Manage maps, FAQs, and chatbots for one property or an entire portfolio from a single dashboard.
Search & AI Optimization
Structured data built for Google, Siri, Alexa, and AI assistants ensures accurate, real-time answers.
The difference: Your shopping center doesn’t just look good – it performs.
FAQ
Can I update maps across multiple properties at once?
Do the maps work on kiosks and mobile devices?
Absolutely. Pylot + TouchSource maps are designed to be mobile-first and multi-channel, delivering the same seamless experience on smartphones, tablets, desktop websites, and in-center kiosks. Visitors can search, filter, and get directions on the device they prefer, while property teams only need to manage one system.
Can maps integrate with FAQs and chatbots?
Yes. Pylot + TouchSource maps connect directly with FAQs and chatbots, giving visitors instant, map-linked answers to common questions such as “Where’s the nearest restroom?” or “Which entrance is closest to the food court?” This integration reduces staff workload, improves visitor satisfaction, and ensures consistent, real-time information across all channels.
How do maps support leasing and tenant ROI?
Pylot + TouchSource maps give property managers actionable insights into shopper behavior—showing which tenants are most searched, what categories attract attention, and where visitors spend time. This data helps leasing teams demonstrate value to current tenants, attract new retailers, and create premium placement opportunities. By combining visibility with performance analytics, maps directly contribute to stronger tenant ROI and portfolio growth.